Transparent fixed prices per package — depending on the scope of services you need. No hidden costs, no minimum volume. DMS is included in every package.
Clear distinction between software and physical operations: All prices include ATLAS customs clearance under Feronix's own EORI and deferment accounts. For the “Customs + WMS” package, the customer uses our WMS software to independently manage their goods in their own warehouse — the customer physically moves and handles the goods. For the “Full Service” package, goods are delivered physically to the Feronix customs warehouse, where they are completely handled, stored, picked, packed, and shipped by Feronix.
Customs clearance via portal and API
Customs clearance + WMS software usage (SaaS)
Physical fulfillment & logistics by Feronix
| Service | Customs | Customs + WMS (Software) | Full Service (Physical) |
|---|---|---|---|
| IMPOST import clearance | ✓ | ✓ | ✓ |
| Regular import clearance | ✓ | ✓ | ✓ |
| SumA, Transit T1, Customs warehouse (ATLAS) | ✓ | ✓ | ✓ |
| ATLAS transmission (FTAM / SOAP) | ✓ | ✓ | ✓ |
| DMS — document management | ✓ | ✓ | ✓ |
| Customer API (REST, JSON, CSV) | ✓ | ✓ | ✓ |
| WMS software usage (zones, scanning, bins) | — | ✓ (customer uses software) | ✓ (integrated in operations) |
| Real-time inventory & stock journal | — | ✓ (in customer warehouse) | ✓ (in Feronix warehouse) |
| Physical goods receipt & warehousing | — | — (customer in own facility) | ✓ (physically by Feronix) |
| Physical presentation for customs inspection | — | — (customer on site) | ✓ (physically by Feronix) |
| Physical order picking & packing (pick / pack) | — | — (customer handles goods) | ✓ (physically by Feronix) |
| Physical goods issue & carrier handover | — | — (customer handles goods) | ✓ (physically by Feronix) |
| Physical returns inspection & processing | — | — (customer handles goods) | ✓ (physically by Feronix) |
| Priority support & SLA | — | — | ✓ |
All prices are net prices plus the legally applicable value-added tax (VAT).
Billing is per successfully transmitted shipment / package. There is no base fee, no minimum volume, and no setup fee.
Customs duties (import VAT, customs duties) are not included in the prices. These are settled via the separate customs prepayment account. See Customs prepayment for details.
Customs clearance is handled under Feronix's own EORI and deferment accounts. Customs duties are settled via the separate customs prepayment account.
No, absolutely not. The EORI number, certified ATLAS connection, customs authorisations, and official deferment accounts are fully provided by our company. As a customer, you simply open your account, deposit funds, and provide your shipment details – we take care of the entire customs clearance and duty payments turnkey for you.
With “Customs + WMS”, you use our scan-based warehouse management software for your own warehouse facility. Your personnel physically scan, move, and store the goods. Feronix provides the software platform and executes the ATLAS customs declarations. With “Full Service”, you ship your goods directly to our Feronix logistics center: Our warehouse staff takes care of all physical operations — from unloading and receiving to customs presentation, pick & pack order fulfillment, and carrier dispatch.
No. Billing is per shipment. You can stop at any time.
A shipment is one ATLAS transaction with one LRN — i.e. one customs declaration. Multiple packages in one declaration count as one shipment.
Yes. You can switch from “Customs” to “Customs + WMS” or “Full Service” at any time. The new price applies from the next billing period.
The API is included in all packages. There are no separate API costs.